{"id":1222,"date":"2026-09-24T10:53:08","date_gmt":"2026-09-24T14:53:08","guid":{"rendered":"https:\/\/lesatelierslo.ca\/sergen\/?page_id=1222"},"modified":"2026-09-24T10:53:08","modified_gmt":"2026-09-24T14:53:08","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.sergengp.ca\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1469181741877\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"w6asjq_TextBase _85PZeG_Text PDq2pG_selectionAnchorContainer\" data-d-component=\"text\"><span class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\" data-d-default-strong=\"\" data-d-inline=\"\">Derni\u00e8re mise \u00e0 jour : 24 septembre 2026<\/span><\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">1. Introduction<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Chez Sergen Gestion Parasitaire, nous accordons une grande importance \u00e0 la protection de vos renseignements personnels et au respect de votre vie priv\u00e9e.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">La pr\u00e9sente politique de confidentialit\u00e9 explique comment nous recueillons, utilisons, conservons et prot\u00e9geons les renseignements personnels que vous nous transmettez lorsque vous consultez notre site Web ou utilisez nos services.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous nous engageons \u00e0 traiter vos renseignements personnels conform\u00e9ment aux lois applicables au Qu\u00e9bec et au Canada, notamment \u00e0 la Loi sur la protection des renseignements personnels dans le secteur priv\u00e9.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">2. Renseignements personnels recueillis<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Lorsque vous utilisez notre site Web, nous pouvons recueillir certains renseignements personnels, notamment :<\/p>\n<ul class=\"PSWZZq_List\" data-d-component=\"list\" data-d-marker=\"bullet\" data-d-marker-layout=\"native\">\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Votre nom et votre pr\u00e9nom.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Votre adresse courriel.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Votre num\u00e9ro de t\u00e9l\u00e9phone.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Votre adresse postale ou l&rsquo;adresse du lieu n\u00e9cessitant une intervention.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Les renseignements transmis dans nos formulaires de contact ou de demande de soumission.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Certaines donn\u00e9es techniques li\u00e9es \u00e0 votre navigation sur notre site.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous recueillons uniquement les renseignements n\u00e9cessaires \u00e0 la prestation de nos services et au bon fonctionnement de notre site Web.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">3. Utilisation des renseignements personnels<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Les renseignements recueillis peuvent \u00eatre utilis\u00e9s pour :<\/p>\n<ul class=\"PSWZZq_List\" data-d-component=\"list\" data-d-marker=\"bullet\" data-d-marker-layout=\"native\">\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">R\u00e9pondre \u00e0 vos questions et \u00e0 vos demandes de renseignements.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Pr\u00e9parer et transmettre des soumissions.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Planifier et assurer le suivi de nos interventions.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Communiquer avec vous concernant nos services.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Am\u00e9liorer notre site Web et l&rsquo;exp\u00e9rience des utilisateurs.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Respecter nos obligations l\u00e9gales et administratives.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Vos renseignements personnels ne sont pas vendus \u00e0 des tiers.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">4. Consentement<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Lorsque la loi l&rsquo;exige, nous obtenons votre consentement avant de recueillir, d&rsquo;utiliser ou de communiquer vos renseignements personnels.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Vous pouvez retirer votre consentement en communiquant avec nous, sous r\u00e9serve des restrictions l\u00e9gales et contractuelles applicables.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">5. Partage des renseignements personnels<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous pouvons transmettre certains renseignements personnels \u00e0 des fournisseurs de services lorsque cela est n\u00e9cessaire au fonctionnement de notre entreprise.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Ces fournisseurs peuvent notamment comprendre nos prestataires d&rsquo;h\u00e9bergement Web, de maintenance informatique et de services technologiques.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous prenons les mesures n\u00e9cessaires pour que les renseignements transmis soient prot\u00e9g\u00e9s et utilis\u00e9s uniquement aux fins autoris\u00e9es.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Lorsque des renseignements sont communiqu\u00e9s \u00e0 l&rsquo;ext\u00e9rieur du Qu\u00e9bec, nous proc\u00e9dons aux v\u00e9rifications et aux \u00e9valuations requises par la l\u00e9gislation applicable.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">6. Conservation et s\u00e9curit\u00e9<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous mettons en place des mesures de s\u00e9curit\u00e9 raisonnables afin de prot\u00e9ger vos renseignements personnels contre les acc\u00e8s non autoris\u00e9s, la perte, la divulgation ou toute utilisation inappropri\u00e9e.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Les renseignements sont conserv\u00e9s uniquement pendant la p\u00e9riode n\u00e9cessaire aux fins pour lesquelles ils ont \u00e9t\u00e9 recueillis ou conform\u00e9ment aux obligations l\u00e9gales applicables.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Lorsque leur conservation n&rsquo;est plus n\u00e9cessaire, ils sont d\u00e9truits ou anonymis\u00e9s conform\u00e9ment \u00e0 la r\u00e9glementation applicable.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">7. Vos droits<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Conform\u00e9ment \u00e0 la l\u00e9gislation applicable, vous pouvez notamment :<\/p>\n<ul class=\"PSWZZq_List\" data-d-component=\"list\" data-d-marker=\"bullet\" data-d-marker-layout=\"native\">\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Demander l&rsquo;acc\u00e8s aux renseignements personnels que nous d\u00e9tenons \u00e0 votre sujet.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Demander la correction de renseignements inexacts ou incomplets.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Retirer votre consentement lorsque cela est permis par la loi.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Demander des renseignements sur l&rsquo;utilisation et la communication de vos donn\u00e9es.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"PSWZZq_Item\" data-d-component=\"list-item\" data-d-marker-layout=\"native\">\n<div class=\"PSWZZq_Content\">\n<div class=\"PSWZZq_Label\">\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">D\u00e9poser une plainte concernant le traitement de vos renseignements personnels.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Pour exercer vos droits, veuillez communiquer avec notre responsable de la protection des renseignements personnels.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">8. T\u00e9moins de connexion (cookies)<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Notre site Web peut utiliser des t\u00e9moins de connexion, \u00e9galement appel\u00e9s cookies, afin d&rsquo;assurer son bon fonctionnement et, selon les outils install\u00e9s, d&rsquo;analyser son utilisation.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Certains t\u00e9moins sont n\u00e9cessaires au fonctionnement du site. D&rsquo;autres peuvent n\u00e9cessiter votre consentement pr\u00e9alable.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Pour obtenir davantage d&rsquo;informations, veuillez consulter notre Politique de gestion des cookies.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">9. Liens vers des sites externes<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Notre site Web peut contenir des liens vers des sites appartenant \u00e0 des tiers.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Sergen Gestion Parasitaire n&rsquo;est pas responsable des pratiques de confidentialit\u00e9 de ces sites. Nous vous encourageons \u00e0 consulter leurs politiques de confidentialit\u00e9 respectives.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">10. Modifications de la politique<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nous nous r\u00e9servons le droit de modifier la pr\u00e9sente politique de confidentialit\u00e9 afin de tenir compte de l&rsquo;\u00e9volution de nos pratiques, de nos services ou des exigences l\u00e9gales.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Toute modification sera publi\u00e9e sur cette page, accompagn\u00e9e de la date de mise \u00e0 jour.<\/p>\n<h2 class=\"w6asjq_TextBase GgxHUa_Title\" data-d-component=\"title\" data-d-size=\"lg\" data-d-weight=\"semibold\">11. Nous joindre<\/h2>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Pour toute question concernant la pr\u00e9sente politique ou le traitement de vos renseignements personnels, veuillez communiquer avec nous.<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\"><span class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\" data-d-default-strong=\"\" data-d-inline=\"\">Sergen Gestion Parasitaire<\/span><\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">T\u00e9l\u00e9phone : 1 888 237-8082<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Courriel du responsable de la protection des renseignements personnels : <span class=\"footer-text\"><a href=\"mailto:info@sergen.ca\">info@sergen.ca<\/a><\/span><\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Nom ou titre du responsable : Andres Roman<\/p>\n<p class=\"w6asjq_TextBase _85PZeG_Text\" data-d-component=\"text\">Adresse professionnelle :<br \/>\n<span class=\"footer-text\">786 Rue Golbourn,<br \/>\nGreenfield Park, QC J4V 3J9<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Derni\u00e8re mise \u00e0 jour : 24 septembre 2026 1. Introduction Chez Sergen Gestion Parasitaire, nous accordons une grande importance \u00e0 la protection de vos renseignements personnels et au respect de votre vie priv\u00e9e. La pr\u00e9sente politique de confidentialit\u00e9 explique comment nous recueillons, utilisons, conservons et prot\u00e9geons les renseignements personnels que vous nous transmettez lorsque vous [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1222","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Sergen Gestion Parasitaire - Extermination et gestion des nuisibles<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sergengp.ca\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Sergen Gestion Parasitaire - Extermination et gestion des nuisibles\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sergengp.ca\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:site_name\" content=\"Sergen Gestion Parasitaire - Extermination et gestion des nuisibles\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sergengp.ca\\\/politique-de-confidentialite\\\/\",\"url\":\"https:\\\/\\\/www.sergengp.ca\\\/politique-de-confidentialite\\\/\",\"name\":\"Politique de confidentialit\u00e9 - Sergen Gestion Parasitaire - Extermination et gestion des nuisibles\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sergengp.ca\\\/#website\"},\"datePublished\":\"2026-09-24T14:53:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sergengp.ca\\\/politique-de-confidentialite\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sergengp.ca\\\/politique-de-confidentialite\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sergengp.ca\\\/politique-de-confidentialite\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.sergengp.ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de confidentialit\u00e9\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sergengp.ca\\\/#website\",\"url\":\"https:\\\/\\\/www.sergengp.ca\\\/\",\"name\":\"Sergen Gestion Parasitaire - 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